Capacity Assessment Manual for National Human Rights Institutions
Appendix 8:
Sample capacity assessment questionnaire
This questionnaire is confidential and anonymous
Please complete no later than [insert date]
INSTRUCTIONS
Capacity development is defined as ‘the process through which individuals, organizations and societies
obtain, strengthen and maintain the capabilities to set and achieve their own development objectives
over time’. Supporting this process requires identifying what key capacities already exist and what
additional capacities may be needed to reach these objectives. This is the purpose of a capacity
assessment. A capacity assessment provides a comprehensive perspective on the capacities critical to
achieving development objectives. It is an analysis of required capacities against existing capacities and
offers a systematic way of gathering data and information on capacity assets and needs.
This questionnaire follows up on the discussion groups with NHRI leaders and staff members as part of
the CA process. The issues in it have been identified from the information given to the CA team and the
issues raised during the discussion groups. They are identified as the key capacity development issues
for the NHRI. They have been analysed within the UNDP capacity development framework, with its five
areas of institutional capacity:
• law, policies, procedures and processes
• leadership
• human resources and knowledge
• financial resources
• accountability.
WHAT THE QUESTIONNAIRE ASKS
There are [insert number] core capacity issues covered in the questionnaire and there are four questions
for each issue. Two of the questions ask you to provide a rating or marking. The same questions are
asked in relation to each issue.
1. What score, between 0 and 5, reflects your assessment of the capacity the NHRI has now in the
particular area of work (how well it is doing in those areas)?
2. What is the basis, with evidence, of the rating you have given?
3. What score, between 0 and 5, reflects your assessment of the capacity the NHRI is required to
have in five years’ time (how much the NHRI should have improved in the next five years)?
4. What are your specific recommendations for changes and improvements to reach that higher
level of capacity?
The ratings that are applied are
0. no capacity
1. very low capacity
2. only basic or low level capacity
3. medium partially developed capacity (for example, irregular to basic implementation of plans)
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