counselling was given by the examining MO. The Psychiatric Social Worker also
played a very useful role in talking to the patients, ascertaining their difficulties
and resolving them.
All medical examination records of patients pertaining to checking of weight;
notifying loss/gain of weight; blood pressure (recorded three times daily); blood
counts and blood profiles were maintained properly after his/her admission in the
ward by staff nurses under supervision of the resident doctors.
A series of measures launched by IHBAS to bring quality assurance in inpatient
services included post OPD/evening rounds by consultants; rounds on extended
weekends or holidays; attendants keeping continuous vigilance/surveillance of
high risk patients; compendium of clinical rating scales; standard operating
procedures; and patient staff group meetings.
An innovative measure taken by IHBAS was patient staff group meetings held on
monthly basis for an hour to resolve issues related to day to day problems
through coordinated efforts; to explain treatment related issues to the patients
and their family members; and to discuss the opportunities in the making after
discharge of the patient and follow up plan. The participants in the meeting were
all patients of the wards who were fit to participate; family members/care takers
of the patients admitted in the ward; members of the treating team, SR, JR, staff
nurse, psychiatric social workers etc.; dietician, civil and electrical engineer;
housekeeping supervisor; and security supervisor along with ward consultants.
The minutes of the meeting were recorded in the PSGM register of the ward and
a copy of the same was forwarded to the PSGM coordinator.
IHBAS, Shahdara had total sanctioned bed strength of 500 and bed occupancy
rate of 81 per cent with 326 beds occupied in 2009. It had Semi- open Wards
(Male, Female) 20 beds each; Open wards (Male, Female) 20 beds each; Child
and Adolescent Ward - 10 beds; Chronic (Rh) Ward (Male Female) 20 beds each;
Private Ward (Paying Ward) 05 beds; De-addiction Ward - 20 beds; Psychiatric
ICU - 5 beds; Forensic Ward - 20 beds.
The hospital involved the families of the patients in treatment and rehabilitation
of patients by pre-admission counselling and pre-discharge counselling, psycho
educative sessions for the family/care givers. As a result, average duration of
their stay had reduced 3 to 4 weeks.
The wards were mopped every day to ensure tidiness. Patients bed sheets and
linens were changed on every alternate day and clothes were changed every day.
There was adequate supply of mattresses, linen and blankets etc. for all patients.
Despite best of intentions and efforts the number of long stay patients was 25 in
2005 and 28 in 2009 and long stay of patients may be attributed to clinical and
psychological factors. Clinical issues related to diagnosis, management or comorbid
medical disorder and Psychosocial factors included lack of willingness on the
part of family members to cooperate in the long term treatment plan and
Care and Treatment in Mental Health Institutions– Some Glimpses in the Recent Period
59