Table of Contents Foreword Antecedents Executive Summary Acronyms and Abbreviations Chapter One : Building a Human Rights Culture Chapter Two : Human Rights Complaints and Investigations Chapter Three : Human Rights Awareness and Education Chapter Four : Human Rights Research and Policy Advocacy Chapter Five : Institutional Development Chapter Six : Challenges to the NHRC and the Way Forward Annexure NHRC Act NHRC Organogram NHRC Strategic Plan NHRC Complaint Statistics 05 09 15 17 19 27 37 43 49 59 65 65 76 78 95 13