Table of Contents | Part I Introduction| 011 Chapter 1. Overview 013 Chapter 2. Achievements by Project 016 Chapter 3. Evaluation and Challenges 034 | Part II Major Activities of the Commission | 037 Chapter 1. Improvement of Laws, Regulations, Policies and Practices Section 1. Overview 039 Section 2. Policy Recommendations and Opinions 041 Section 3. Surveys, Research and Studies on Human Rights Conditions Section 4. Special Tasks and Featured Projects 065 069 Chapter 2. Investigations and Remedies: Human Rights Violations and Discriminatory Acts Section 1. Overview 039 083 083 Section 2. Human Rights Counseling and Complaint Filing 087 Section 3. Investigations and Remedies: Human Rights Violations 091 Section 4. Investigations and Remedies: Discriminatory Acts 110