Human Rights Education and Promotions Services Human rights education and promotions activities were provided with the aim of forming and promoting human rights culture among the target sectors. The Commission implemented programmed information and campaign activities, lectures, and trainings numbering 422 and implemented 789 demand-driven information campaign, lectures, and trainings for a total of 1,211. Information, education and communications (IEC) as a form of public messaging supported the activities. IEC consisted of Human Rights History Online Teaching Spot (HOTSPOT), videos, brochure, booklet, lesson exemplar, learning module, posters, social media cards, power point presentations, among others. Engagements conducted with media and other public relations activities were made up of press statements (225), interviews and data request (436), and on-line news pick-up (463). On the social media platforms, Facebook/FB interactions had a daily average of 231,706 while Twitter held a total average daily impression of 47,606. Social media posts were in the form of social media cards, info-graphics, video documentaries, events/activities webinar coverage. IEC materials that were for the exclusive internal purpose and use of the Commission contained CHR management advisories, internal guidance, institutional updates, news monitoring reports, and number of cases endorsed. Human Rights Policy Advisory Services Policy advisory services were rendered to assist the Commission’s constituency regarding current and emerging issues. The total number of policy issuances released for 2021 was 63; of this, 42 were incorporated and/or used in national/ local/ municipal/ provincial/ regional policies/ and ordinances. A total of 101 situation reports were written and released consisting of international, national, regional and sectoral situation reports. Research papers for grants-in aid (GIA) and other research reports were written as well. Community-Based Dialogues were carried out to engage with target audiences including conveners, facilitators, participants, and other stakeholders. The dialogues were held mostly at the regional offices with focus on specific sectors, and running on the relevant thematic issues. Support to Operations and General Administration Services As part of the Commission’s commitment to ensure continuous upscaling/upskilling of its institutional human resource, various trainings, seminars and orientations tackling a sundry of topics/themes, including gender and development, mental health, civil and public service were provided. Moreover, in full support of internationally established principles that consider education not as a privilege but a human right, scholarship grants were made to support selected employees’ education under its Scholarship and Training Program. The CHR began implementation of its Quality Management System (QMS) in 2015 with the goal of continuously improving its documents and processes and consistently reach quality objectives to meet customer and regulatory requirements. For 2021, the CHR took its next step in line with such goal with the certification of new Regional Offices I, V, XI, and the CARAGA Office. Following the success of the QMS in these ROs, the CHR has targeted for certification in the next years the remaining regional offices and central offices until the goal is realized for the whole Commission offices. Throughout the years, various building maintenance and improvements have been carried out in the Central Office and the Regional Offices. One of the major projects is the construction of the CHR Central office new building which started in 2021. Other similar interventions to upgrade office site and facilities include the completion of the CHR elevator, beautification of its grounds and premises, installation of systems for the CCTV and fire suppressor, landscaping to include a Zen garden, construction of a wellness center, and other related projects. 8