CONTENTS 5. Operation of the Human Rights Library· · ···································· 131 6. Promotional Activities to Raise Public Awareness··························· 132 Section 3. Assessment ······································································· 136 Chapter 4 Domestic and International Exchanges and Cooperation············· 138 Section 1. Overview ········································································· 138 Section 2. Major Achievements······························································ 139 1. Exchanges and Cooperation with Domestic Human Rights Organizations······ 139 2. ‌Exchanges and Cooperation with International Human Rights Organizations and Groups··································································· 142 3. International Conferences···················································· 147 Section 3. Assessment· · ······································································ 148 Chapter 5 Regional Human Rights Offices········································· 150 1. Petitions, Counseling Requests, Complaints and Inquiries Filed··············· 151 2. Face-to-face Petitions Filed and Processed··································· 152 3. Petitions Processed··························································· 153 4. Human Rights Education and Training······································· 154 Section 3. Assessment· · ······································································ 155 03 Part Appendices 1. Commissioners and Senior Executive Officers· · ····························· 163 2. 2019 Business Roadmap·· ···················································· 169