16 Corrections should introduce of some form of peer-support for women in segregated housing, including ISUs. 17 Minimum Entitlements for women should be modified so as to reflect the specific needs of women, in particular regarding family contact and relationships. 18 Minimum Entitlements must always be provided, unless there is an immediate, specific and time-limited reason to delay their provision. 19 Family contact should be encouraged and facilitated in the segregated units; Family contact must never be used as a lever to ensure compliance. 20 An ability to maintain ongoing personal and cell cleanliness should be expanded and facilitated where requested. 21 Mealtimes should resemble more closely those in wider society.63 22 Privacy screens should be installed in all cells which are covered by CCTV. 23 Staff working in segregated environments should be especially selected for work there, with experience and interpersonal skills as key requirements for the job. 24 Staff working in segregated environments should receive enhanced training in mental health and trauma informed practice (including deescalation techniques). 25 Prison management should visit segregated housing units daily and speak to the women housed there. 26 Housing unit and prison managers should closely monitor key protected characteristics (ethnicity, age, health) of women in segregated housing and draw plans to address any imbalances found. 63 Corrections announced that shift patterns will be changed so that meals could be served in more appropriate times. At the time of my visit to AWRCF, however, meals were still served at the times reported here. 59