Contents
Foreword
iii
Acknowledgements
iv
List of abbreviations
v
Introduction for users
vi
The Mulrunji case
1
Table of referrals
10
Part I
Fundamental requirements for an Investigations Unit
11
Chapter 1:
Independence
12
Chapter 2:
Training and experience
19
Chapter 3:
Adequate resources
23
Planning an investigation
27
Chapter 4:
Identifying the issues and deciding whether to investigate
28
Chapter 5:
Investigation planning
33
Part II
Part III
Investigative interviewing
41
Section I Who to interview and how to interview them
43
Chapter 6:
Identifying the people to be interviewed
44
Chapter 7:
Types of interview
49
Chapter 8:
Factors affecting which interview type to choose
55
Section II Initial preparation
57
Chapter 9:
58
Preliminary research
Chapter 10: Special factors regarding witnesses
61
Chapter 11: Logistics and other special considerations
67
Section III Setting up and organizing interviews
73
Chapter 12: Setting up the interview
74
Chapter 13: Organizing the interview
78
Section IV Conducting the interview
83
Chapter 14: The six principles of effective interviewing
84
Chapter 15: The 12 stages of an interview
88
Chapter 16: Improving interview skills
95
Chapter 17: Interviewing individuals who fall into a special category
100
Chapter 18: Recording interviews
107
Chapter 19: Assessing credibility
116
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