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Annual Report 2022-23
retrieval of data, submission of reports online by the
authori es and serves as an important tool in
speedy decision-making and redressal of grievances. The focal point of NHRC (Mobile No.
9999393570) had constant interac on with State
government officials for be er protec on of human
rights of the human rights defenders.
4.1.2 Inves ga on Division: The Inves ga on Division is
headed by an officer of the rank of Director General
of Police, assisted by one Deputy Inspector General
and four Senior Superintendents of Police. Each
Senior Superintendent of Police heads a group of
i nve s ga ve o ffi c e rs ( co m p r i s i n g D e p u t y
Superintendents of Police and Inspectors). The
func oning of Inves ga on Division is analy cal
and mul - dimensional and it carries out the
following ac vi es:
i.) The Inves ga on Division conducts spot
enquiries and recommends suitable ac on in
cases revealing human rights viola ons. The
Commission orders a Spot Enquiry in a range of
cases concerning serious viola on of human
rights by public authori es–from illegal
deten on, extrajudicial killings, etc. by the
police to lack of facili es in a hospital leading to
unnatural deaths or cases of bonded labour.
Spot enquiries enhance the confidence of the
general public too and ins ll their faith in
NHRC's role in the protec on of Human Rights.
The Inves ga on Division also gives its
comments/observa ons, whenever sought, in
the cases of advice/analysis, besides monitoring of cases whenever referred to.
ii.) As per the guidelines issued by the Commission
to the State authori es, the la er are supposed
to in mate the Commission in case of any death
occurring in custody (whether in police or
judicial custody) within 24 hours. The Division,
on receiving such in ma ons, analyses the
reports in order to find out if there was any
human rights viola on involved. In order to
make the analysis more professional and
accurate, the opinion from forensic experts and
doctors on the panel of NHRC is also sought.
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iii.) The Commission has laid down detailed
guidelines for such cases in which people/
extremists get killed during a police ac on, such
as firing. The ma er is mandatorily to be
reported to the Commission within 48 hours
followed by detailed report, post-mortem
reports, status of inves ga on by an independent agency, ballis cs report, magisterial enquiry
reports, etc. Analysis of such incidents is done
and the fallacies/ anomalies in such cases are
presented before the Commission.
iv.) The Division also calls upon different authori es
to submit reports in “Fact Finding” Cases as
directed by the Commission. The Division
cri cally analyses these reports with a view to
assist the Commission in deciding whether
there is any viola on of Human Rights or not. In
cases where reports received are misleading or
not factual, the Commission orders a spot
enquiry as well.
v.) From the year 2007, the Division has taken the
ini a ve of making a Rapid Ac on Cell (RAC)
func onal in the Commission. Under RAC cases,
the Division deals with cases which are of very
urgent nature, e.g., the allega on may be
regarding a child marriage likely to be performed the very next day, or the complainant
fears that a rela ve or friend picked up by the
police maybe killed in a false encounter. In all
such cases, urgent follow-up is taken. It may
require speaking to them personally over
telephone to ascertain facts, faxing the complaint to various authori es for reference and
asking them to send their replies expedi ously.
vi.) There are a large number of complaints related
to the living condi ons in the jails, shelter
homes and other ins tu ons where persons are
detained or lodged for the purpose of treatment, reforma on or protec on. The Officers
visit jails, shelter homes and other ins tu ons
in different States as and when directed by the
Commission and submit reports presen ng the
facts of specific allega ons or the general
condi on of prisoners or inmates with regard to
their human rights.
Chapter 4 - Administration Governance and Resource Allocation/ Divisions, Finances & Languages