Commission's Major Activities National Human Rights Commission of Korea Annual Report 2016 police (17,157 or 20.2%), and other national institutions (6,706 or 7.9%). Complaints related with detention facilities, protective facilities, and police accounted for the most number of complaints. Notably, following a rapid increase in complaints related with protective facilities since 2010, the number decreased slightly in 2016. Also, a steady rise has been observed in the number of complaints related to schools and public service-related organizations, which became subject to investigations through the amendment of the NHRC Act in 2012. B. Statistics of complaints handled Over the last three years, more than 8,000 human rights abuse complaints were received and handled. In 2016, there were 333 less complaints received and 383 less complaints handled than in 2015. In 2016, 330 human rights violation complaints were accepted, which is 88 (21.1%) less than in 2015. This is largely due to a decrease in the number of cases closed by settlement (155 or 56% less). On the other hand, cases resulting in recommendations increased by 42 (32.3%) and cases resulting in conciliation rose from zero to nine. This result can be attributed to the Commission’s active remedial and conciliation efforts. [Table 2-2-2] Human rights abuse complaints handled in the last five years (in number of cases) Accepted Year Received Cumu84,939 lative Handled Total 83,055 3,923 Charged or investigation requested Not accepted Disciplinary Legal EmerClosed action Recomaid re- Conciliagency by settleRejected recommendation quest- tion relief ment mended ed 134 102 10 2,033 1,612 19 7 - 172 122 2016 8,167 8,412 330 2015 8,500 8,795 418 8 3 - 130 2014 8,708 8,093 329 21 2 - 76 2013 7,457 7,450 360 1 2 - 2012 6,946 6,931 264 2 1 1 19 Transferred Investigation dismissed suspended 13 52,185 1,214 25,243 1 9 5,424 82 2,556 20 277 - - 5,416 79 2,830 52 229 1 - 5,180 48 2,496 40 113 242 2 - 4,542 18 2,512 18 155 103 2 - 4,391 22 2,230 24 * Handled cases: Cases received and closed in 2016 + cases that were carried forward and closed * Of the cases rejected, the cumulative total of those dropped by the complainant is 34,412, with 3,807 dropped in 2016. * The cumulative figures total the numbers from the time the Commission was established (25 November 2001) to 31 December 2016. 48 490

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