Commission's Major Activities National Human Rights Commission of Korea Annual Report 2016 [Table 2-2-8] Counselling by type in the last five years (in number of cases and percentage) Classification Year Cumulative Human rights abuse Discrimination Face-to-face complaint closed by counselling Others Cumulative 300,268 115,596 38.5 26,019 8.7 134,308 44.7 24,345 8.1 2016 31,608 14,421 45.6 2,530 8.0 13,661 43.2 996 3.2 2015 32,030 14,083 44.0 2,660 8.3 14,130 44.1 1,157 3.6 2014 34,547 13,859 40.1 2,974 8.6 16,531 47.9 1,183 3.4 2013 35,508 13,787 38.8 2,978 8.4 17,421 49.1 1,322 3.7 2012 29,267 11,823 40.4 2,529 8.6 13,549 46.3 1,366 4.7 * The cumulative figures total the numbers from the time the Commission was established (25 November 2001) to 31 December 2016. 2. Complaints Since its inception in November 2001, the Commission received a total of 110,565 complaints, of which 84,939 (76.8%) were related to human rights abuses, 23,410 (21.2%) discrimination, and 2,216 other issues (2.0%). Of the 10,636 complaints received in 2016, 8,167 cases were related to human rights abuses, and 2,432 (22.9%) to discrimination. With the inclusion in 2012 of private schools and public service-related organizations on the Commission's list of organizations subject to investigation, over 10,000 complaints have been received annually since 2013. 72