Chapter 2 - Report of the Complaints, Monitoring and Inquiries Group Upon deliberation, the Commission decided that 251 complaints were outside its jurisdiction, being: • Disputes pending before the courts or which have been disposed by the courts; • Administrative issues which should be addressed by the relevant agencies; and • Matters that are under the jurisdiction of professional bodies. The Commission further decided not to act on complaints from anonymous sources due to the difficulty of verifying allegations and reporting the outcome to the complainant, if any. Figure 2: Resolved and Pending Cases, 2012 Figure 3: Resolved and Pending Cases, 2008-2012 53