National Human Rights Commission of the Republic of Korea The Commission also increased the access to counseling. For the underprivileged groups and social controversial issues of human rights, circuit counselors provided customized services for each of such different groups (the disabled, multicultural families, migrant workers, regional residents, etc.). For those who are housed in detention and group care facilities which are considered as the blind spots of human rights, the Commission tried to protect the right of filing complaints by continuously inquiring into the status of installation of complaints boxes. In 2013, the Commission received 10,050 complaints, a 5% increase compared with 9,582 in 2012. Among them, complaints of human rights violations were 7,455 or 74.2% while complaints of discriminatory acts 2,492 or 24.8%.4) Article 30 Paragraph 3 of the National Human Rights Commission Act provides that the Commission can perform a suo moto investigations, "in case of no complaint, but if the Commission admits that there are considerable grounds of human rights violations or discriminatory acts, and that they are serious." The Commission's suo moto investigations were performed, in 2012, on the following cases: the illegal surveillance of the Office of the Prime Minister; delayed reaction by the police hotline to the murder of a female; and deep-rooted sexual violence and brutal behavior in the military. In 2013, it carried out a total of 11 suo moto investigations. 4) Sections 3 and 4 discuss detailed classifications of human rights violations, and the status of investigations and remedial actions. Chapter 2. Investigations and Remedies: Human Rights Violations and Discriminatory Acts ▪ ▪ ▪ 105