makes the complaint is easily leaked, the complaint information and channels are not transparent, the child is not contacted after the complaint is accepted and the status of the complaint is difficult to track, and some members of the Student Appeal Review Committee are not recused when necessary, which may compromise the equity in the results of the complaint. (2) The MOE has not systematically consulted with children in the review of the complaint mechanisms for student complaints, school bullying, gender equality, and school counseling. 56. Recommendation: Governments and schools at all levels should collect children's opinions and establish complaint mechanisms that meet the 6 indicators to stay child-friendly. In particular, such mechanisms provided to children (including sexual minorities) should ensure anonymity and privacy protection, and information about such mechanisms and channels should be extensively disseminated. Children's Complaints in Schools 57. The NHRC recognizes the inclusion of a specific chapter on student rights and responsibilities in the Senior High School Education Act and that schools provide for a student complaint process under Article 54, which protects the right of students or student self-governing organizations to filing complaints to schools. However, the current process of handling cases in which teachers punish students in violation of the law is based on the Regulations on Dismissal, Non-renewal, and Suspension or Severance of Teachers in Primary and Secondary Schools and the Regulations on the Evaluation of Teachers' Performance in Public Primary and Secondary Schools or the Teachers' Act. However, while teachers are the respondents subject to the above regulations, students and parents are not considered parties to a case and therefore not eligible to receive the investigation report and the results, which seriously impacts students'/complainants' right to know and to be heard. 58. Recommendations: (1) The MOE shall conduct a statistical survey on the types and contents of student complaints, and especially analyze 31

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