various accident scenarios. Despite the "national health insurance database" set up by the Government, external cause codes are not filled in all cases, resulting in a lack of complete records of injury locations, mechanisms, activities and other basic information, making it difficult to apply the data to injury prevention. 53. Recommendations: （1） Revise the Implementation Plan for Child and Youth Safety as soon as possible, and review its implementation on a regular basis to effectively respond to the current situation of injury by accident. （2） The Government should actively promote "people-oriented transportation" in the vicinity of schools and road sections with high accident rates, so that the design of roads meets the needs of children and all road users. Issue 11 Children's Rights to Know and to be Heard Complaint Mechanism for Children 54. On complaint mechanisms for children in §27-31 of the Second Report, the NHRC collected data on complaint and petition mechanisms of various agencies and found that from June 2020 to 2021, the national complaint/petition mechanisms of central and local government received more than 5.87 million complaints/petitions. Among them, more than 27,000 cases were about children. However, the number of complaints/petitions made by children themselves was 4,630, accounting for only about 17% of all children-related complaints. 55. NHRC's findings from children's forums and MOHW's response to inquiry35 are: （1） Children most often use complaint mechanisms provided by the central and local education systems, but there are several shortcomings: personal information or identity of the child who 35 In July 2021, a written inquiry was sent to the MOHW on the "Administrative Review for Children's Complaint Mechanism", which was resolved by the 28th Consultation Meeting of the MOHW on "Promotion of the Implementation Act of the CRC". 30