• Too small for the number of people living there. Families were often housed in a single room, sometimes with children sleeping in the same bed as their parent because there was no other room. Although most complaints we heard regarding poor quality were in relation to emergency accommodation, we also heard that some transitional housing had similar problems. This was particularly the case where transitional housing was delivered through contracted motels rather than purpose-built facilities such as apartment blocks or stand-alone houses. Some people in older transitional housing also observed a lack of maintenance leading to issues like mould or damage that was not repaired. Child and youth wellbeing We heard concerns from many people about children living in the emergency housing system. Parents living with their children told us how worried they are for their children’s health and wellbeing (including physical health impacts from poor quality housing). Advocates and social service providers also confirmed the impacts they are seeing on children in emergency housing. “They are not getting enough sleep, they can’t function in a learning environment due to the poor social environment they find themselves in. They are too tired to learn… They have nowhere to play.” [Advocate] “My children’s lawyer, my lawyer and my midwife agree that this is very upsettingly unsuitable and unsafe for my kids.” [Resident in emergency accommodation] We heard that emergency accommodation, which can require families to move week to week, and transitional housing, which may not be available in the same school district, both have impacts for children in social and school upheaval. 24 Human Rights Commission “Children were asking, will Father Christmas know where to bring our presents? Because they don’t know where they’ll be living, week to week.” [Housing/benefit advocate] Some people raised issues around the emergency housing system being one-size-fits-all and not family-friendly. They were worried that children are exposed to other people in the facility with complex issues such as alcohol or drug addiction, mental health crisis, or in the most serious instances are offenders on parole or are actively dealing drugs out of the complex. They are also concerned about families winding up isolated and without support in the emergency housing system, especially single parents living with children in unsafe, overcrowded situations. Some people described these environments as pressure cookers that can lead to dysfunction, harm, and trauma. “The environment was unsafe for children. There are too many people with mental health and addictions sharing the space with children. There were serious cases where Oranga Tamariki should have intervened.” [Former resident of emergency accommodation] “60-70% of the two thousand in emergency housing [in our region] are children. We’re seeing an increase in family harm – overcrowding, stress, unsafe motel environments all lead to family harm and potentially childhood trauma.” [Transitional housing provider with significant background in social services] We heard that the system will sometimes split up families who are seeking emergency housing.

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