systems, infrastructure and ways of working to manage the organisation, meeting the responsibility to be a “good employer” of the staff; o Manage the organisational finances, human and other resource allocation; These responsibilities and functions are part of the job description of the Secretary who is responsible for: • Providing strategic advice; • Internal and external relationship management; • Resource management. activity or project; • Manage the staff member(s) in the implementation of the activity or project, to the agreed brief; • Consult on any changes to the agreed brief with the Commissioner; • Facilitate resolution of any issues that arise between the Commissioner and the staff member. If any issue arises between a Commissioner and a Director, they should attempt to resolve the issue themselves in the first instance. If it remains unresolved, the issue should be raised with the Secretary. The Chairman may be involved if the issue cannot be resolved through the involvement of the Secretary. PART FOUR: MANAGEMENT SUPPORT OF COMMISSIONERS’ 4.2 Operational Engagement ENGAGEMENT IN ACTIVITIES 4.1 Strategic Engagement In support of a Commissioner’s responsibility to provide advice, leadership and high level guidance or input into substantive activities, the appropriate Director will hold a briefing meeting with the Commissioner and assigned staff at the beginning of an activity or project to: • Agree and define the task with the Commissioner, including consideration of the substantive issues and of strategic approaches; • Allocate adequate resources and redefine the task if resources are not available; • Ensure that the purpose, content, standards, points of communication and deadlines are clear and that assigned staff fully understand what is required of them. The Director will communicate a written note of this meeting. Following this briefing meeting, the Director will: • Be accountable for the delivery of the 60 When a Commissioner delivers activities alone or with external partners, the Director need be engaged only to provide strategic advice. At other times, a Commissioner may engage in the delivery of an activity or project alongside Directors and staff members. Once the Commissioner has set the brief, he or she in effect becomes a member of the project team. The Director’s role in providing support to the Commissioner in such instances is: • To agree and communicate the brief for the project following the same process as in 5.1 above; • To manage the project, or assign a staff member to manage the project; • To ensure the Commissioner is included in operational project team meetings at points of engagement identified in the brief • To manage the delivery of the project following the same process as in 5.1 above.

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