(2) Denounce the Act - Denounce the hateful act to prevent misinformation or confusion - Points to consider when announcing the incident: Be specific in the description of the unacceptable incident; state that a full investigation is under way, and that the school stands for respect and inclusion, a place where all are welcome and appreciated (3) Investigate - Do not jump to conclusions before facts are gathered - Understand whether the incident is a simple hoax or malicious mischief, or a more serious issue, for example, if it has established a hostile environment for particular group of students - Pay attention to the school’s atmosphere so that there will be no stronger prejudice or hate during the process of the investigation (4) Involve Others - Include those who have direct ties to the school (faculty and staff, students, parents and caregivers, school district officials, alumni, etc.) and those who have indirect ties to the school (Government entities, human rights groups, nonprofits and civic groups, faith groups, mental health counselors, elected officials, etc.) based on the incident 75