NHRC, India CHAPTER - 5 E- GOVERNANCE AND LOGISTIC SUPPORT A. Human rights commission network (HRCNet) portal 5.1 National Human Rights Commission (NHRC) has developed Human Rights Commissions Network (HRCNet) portal (https://www.hrcnet.nic.in) with the technical assistance of NIC. This portal can be used by all Human Rights Commissions in the country for Online Complaints Lodging/ tracking System and handling of complaints received offline i.e. by hand, post etc. HRC Net is enabling the NHRC in efficient handling of complaints for many years. This software is useful in processing of complaints at every stage such as complaints diarisation, cases registration, entry of commission’s proceeding etc. This software will also assist your commission in handling the complaints efficiently and in timely manner. Image 5.1: HRCNet Portal of NHRC Salient features of HRCNet Portal: (i) HRCNet provides online system for lodging of complaints and tracking complaint status, with no financial cost of software for SHRCs. ANNUAL REPORT 36 2021-22