Second Topic
Digital Transformation in Government Services and its Impact on the
Situation of Human Rights
Preface:
1. In the wake of the Covid-19 pandemic and its repercussions across the
world, which cast a shadow over all aspects of life and paralyzed many
vital sectors in countries, the most important of which are the education,
transportation, and industrial sectors, the Kingdom of Bahrain acted to
mitigate the effects of the pandemic on Bahraini society as much as
possible. It imposed social distancing measures without resorting to
complete closure, as was done in many countries of the world.
2. To ensure that social distancing is achieved on the ground, the
government has transformed most of its services to be provided
electronically to achieve physical distancing and curb the spread of the
virus among individuals. Hence, in view of what has been achieved, the
NIHR, to preserve the most important human rights, namely the right to life
and to the right health, found itself bound to monitor the concerted efforts
among the various ministries and official institutions in the Kingdom. This
is reflected in the NIHR’s report to demonstrate the consideration given to
the health of individuals in the Bahraini society and the role played by the
Kingdom in ensuring the continuity of life through digital transformation and
enhancing access to various rights and services.
3. The NIHR has addressed the ministries and official bodies and requested
information about the achievements made on digital transformation
regarding services provided to the public in various fields during the years
(2020-2021).
4. During the timeframe of this report, the NIHR received replies from the
following agencies only: the Public Prosecution, the Information and eGovernment Authority, the Ministry of Justice, Islamic Affairs and
Endowments, the Ministry of Foreign Affairs, the Ministry of Education, and
the Ministry of Labor and Social Development.
Ninth Annual Report of the NIHR
69