the matter, and ensure that the official authorities in the Kingdom follow up on his condition. 6. In the same context, the NIHR has monitored a number of cases through social media on the unreasonable delays in arrival of the national ambulance service to critical cases infected with Covid-19. Among those cases, are the cases of two women infected with Covid-19 and suffering from lack of oxygen as well as other diseases who were refused admission to the Salmaniya Medical Complex when they arrived by private transportation. In addition, there was news about a citizen infected with the Covid-19 who died because the Salmaniya Medical Complex was not able to provide him with a bed for two days. Another monitoring case was about the delay of the national ambulance in returning an elderly woman after completing her dialysis session. The NIHR followed up with the competent authorities, where the necessary measures were taken to provide treatment for both women. 7. In addition, the NIHR monitored the case of a female citizen who was discriminated against and prevented from entering a store located outside the mall because she is not vaccinated against Covid-19. The COVID-19 Alert Level Traffic Light was yellow at the time, which allows the opening of many activities and sectors for non-vaccinated people, including stores located outside commercial complexes. 8. Moreover, the NIHR monitored through social media a complaint related to denying entry to shops for individuals who have received two shots of vaccine in the Gulf countries. One of the persons showed proof of receiving two doses of vaccination in the State of Kuwait when trying to enter a restaurant, yet he was denied entry. He indicated that he could not benefit from BeAware application, which cast a shadow over his guaranteed rights, including entering shops, markets and other facilities. 9. Accordingly, the NIHR addressed the Supreme Council of Health regarding the above two cases. In its reply, the Supreme Council explained that some private sector entities do not abide by the conditions and mechanism of the COVID-19 Alert Level Traffic Light, including for example allowing those who are not vaccinated to enter when the Alert Level is green. Complaints about these cases are received through official channels, and the Supreme Council communicates with these entities to clarify the instructions, but the decision remains with the private sector if they wish to step up measures to ensure the safety of visitors. In addition, the National Taskforce gives tourists entering the Kingdom of Bahrain through all ports of entry a card stating that they have obtained the Ninth Annual Report of the NIHR 105