presenting expert reports; service by publication; in addition to an
information service.
3. Implementation services also witnessed a remarkable development during
the years (2020-2021), for example, opening an implementation file and
paying the fees for this service electronically, submitting related
applications, and inquiry about travel bans.
4. The digital transformation process has not bypassed the services related
to marriage and divorce certificates. The following electronic services were
introduced: official divorce certificates, verifying the registered certificates,
and providing a guide for officials legally authorized to perform marriages
(Ma’thoun). Minors’ money services have also been developed by
providing a service for submitting minors’ money requests, an inquiry
service, and completing the application electronically, in addition to an
advisory service on all applicable legislation and laws in the Kingdom.
5. Based on the information provided to the NIHR by the Authority, it is
evident that the health and safety sector and the justice and security sector
were among the sectors that benefited most from their electronic services,
where the number of beneficiaries for each sector reached approximately
(1.5 million individuals).
Ninth Annual Report of the NIHR
73