( dfgj clwsf/;DaGwL hfGg'kg]{ s'/fx¿ cfof]usf s]xL l;kmfl/z sfof{Gjog / kLl8tsf] cj: !) yf cWoog k|ltj]bg c;f/, @)&# c;f/, @)&# !! dfgj a]rlavg;DaGwL k|ltj]bg @)&@—@)&# c;f/, @)&# !@= ;Djfxs -rf}dfl;s_ hg{n rf}dfl;s o;}u/L cfof]usf If]qLo / pkIf]qLo sfof{non] PkmPd /]l8of]dfkm{t ;r]tgfd"ns sfo{qmdx¿ ;DkGg ePsf 5g\, h;df wgu9L ^, kf]v/f % / vf]6fª $ /x]sf 5g\ . %=!$= dfgj clwsf/ >f]t s]Gb|;DaGwL cfof]usf] s]Gb|Lo, If]qLo / pkIf]qLo sfof{nodf :yflkt ;|f]t s]Gb|x¿nfO{ yk Jojl:yt agfpg] sfo{x¿ lg/Gt/ x'Fb} cfPsf 5g\ . ;|f]t s]Gb|df b}lgs, ;fKtlxs kqklqsf, dfgj clwsf/;DaGwL k':ts, hg{n cflbsf] Joj:yf x'Fb} cfPsf] 5 . s]Gb|Lo sfof{nodf sfof{no ;doleq kqklqsf, k':ts, hg{nnufot OG6/g]6 ;'ljwf pkof]u ug{ rfxg]x¿sf nflu Joj:yf ul/Psf] 5 . If]qLo / pkIf]qLo sfof{nol:yt ;|f]t s]Gb|af6 dfgj clwsf/sf] ljifodf cWoog÷cg';Gwfg ug{ ;Sg] jftj/0f ldnfOPsf] 5 . ;|f]t s]Gb|af6 cfof]un] k|sfzg / pTkfbg u/]sf ;fdu|Lx¿ lgMz'Ns ljt/0f x'Fb} cfPsf] 5 . o; jif{ cfof]usf] s]Gb|Lo sfof{nosf] ;|f]t s]Gb|df !%# v/Lb / JolQm / ;ª\3;+:yfx¿dfkm{t\ pkxf/ :j¿k %$ yfg k':tsx¿ k|fKt ePsf 5g\ . o;}u/L If]qLo / pkIf]qLo sfof{nox¿df k':tsx¿ ylkPsf 5g\ . o; cjlwdf cfof]usf] s]Gb|Lo sfof{noaf6 !$ ;o %( hgfnfO{ cfof]usf k|sfzgx¿ ljt/0f u/]sf] b]lvG5 . o;}u/L If]qLo / pkIf]qLo sfof{noaf6 ;d]t k':ts v/Lb Pjd\ cfof]usf k|sfzg ljt/0f x'Fb} cfPsf 5g\ . %=!%= clen]v;DaGwL cfof]un] dfgj clwsf/ pNnª\3g / b'?T;fxg;DaGwL ph""/L;Fu ;DalGwt ;fdu|Lx¿sf] clen]vLs/0f ;'/lIft / Jojl:yt ¿kdf ub}{ cfPsf] 5 . kmfOnx¿sf] ;'/Iffy{ cfuf]af6 ;'/lIft (Fire Proof) Sofljgdf Jojl:yt ¿kdf /flVfPsf] 5 . clen]vfnodf cfof]uaf6 ljleGg ldltdf tfd]nL, vf/]hL, 6'ª\ofpg] / ;/sf/nfO{ l;kmfl/z ug]{ egL lg0f{o ul/Psf ;Ssn ph""/L kmfOnx¿sf] ef}lts Pjd\ ljB'tLo k|0ffnLaf6 Joj:yfkg ul/Psf] 5 . cfof]uaf6 lg0f{o ePsf kmfOnx¿nfO{ ljB'tLo k|0ffnLcGtu{t Complaints Management and Reporting System (CMRS) df ;d]t tYofª\s /fvL ;f]xLcg';f/ /fli6«o dfgj clwsf/ cfof]u jflif{s k|ltj]bg @)&@÷&# (69)