XIII. Digital Reporting and Response Services Taking into consideration the limitations imposed by the COVID-19 pandemic where uninterrupted, contactless delivery of services is expected, the Commission transitioned its most crucial services to electronic and digital platforms. The electronic as well as digital reporting and response platforms launched were the following: Strengthening of the Hotlines; The Tanggol Karapatan Human Rights E-Lawyering Service (HRELS); the OFW Migrant and Complaint Portal and the E- Report Mo Sa Gender Ombud. It was ensured that these platforms were widely disseminated in the social media accounts of the Commission and posted in the CHR website to ensure visibility and accessibility. These mechanisms took into consideration the local quarantine restrictions hindering the public from physically going to the Commission by utilizing information and communications technology to provide stakeholders with prompt, accessible and responsive assistance even if working remotely from home. A. Tanggol Karapatan/Human Rights E-Lawyering Service The CHR E-Lawyering is free of charge and entails the Commission extending legal services to interested parties using internet and web-based systems. Specifically, it allowed clients to ask questions regarding legal matters and to receive counsel as the form of legal service. This interaction between lawyer and client, while it is an alternative to and is thus different from conventional legal practice, it maintains the ethics and other essential consideration in legal counseling practice. During the pandemic, it is worth mentioning that given the environment, the tasks, threats, and limited resources available, such as personal protective equipment, and the shortage of protective measures, the CHR sustained its commitments of providing legal assistance through this mechanism. In 2021, a total of 1,188 E-lawyering services was recorded. Tanggol Karapatan (RightsDefense) / E-Lawyering E-lawyering 361 1188 Traditional Legal Assistance/and or counselling Legal Clinic Caravan 1232 B. Overseas Filipino Worker (OFW) Migrant and Complaint Portal The CHR grew increasingly concerned how the Covid-19 pandemic, particularly the travel restrictions and lockdowns in other countries impacted the plight of our migrant workers and how their livelihoods may have been affected, their access to critical services and possible incidence of discrimination against them. The CHR then launched the OFW portal which is essentially a reporting and intake mechanism of complaints or requests for assistance involving migrant workers who are deemed as part of the vulnerable sector which the CHR caters to especially. This is in consonance with the constitutional mandate of the Commission to afford protection not only to Filipino living here but likewise abroad. For 2021, CHR received a total of 33 OFW-related requests. 16