Glossary Government agencies responsible for housing Te Tūāpapa Kura Kāinga – Ministry of Housing and Urban Development (HUD) was set up in 2018 as an agency that can take an end-to-end leadership role for the housing and urban development system. One of HUD’s key functions now includes the procurement of housing and programme-based support services, including public and transitional housing, that were previously contracted by the Ministry of Social Development (MSD). HUD is also responsible for leadership and strategic direction over public housing. Public housing places are delivered by Kāinga Ora and Community Housing Providers (CHPs), with CHPs also responsible for providing some support services. Kāinga Ora – Homes and Communities (KO) is the Crown agency that provides public (state) housing to people assessed as eligible based on their housing needs. It replaces the former Housing New Zealand Corporation. KO also administers and provides some of the government’s home ownership-related financial assistance, such as First Home Grants. Te Manatū Whakahiato Ora – Ministry of Social Development (MSD) continues to assess housing support needs, refers people to transitional housing, reviews eligibility for public housing, manages the Public Housing Register (the housing register), calculates Income Related Rent, administers Emergency Housing Special Needs Grants (emergency housing grants), and provides financial assistance for households in the private rental market and homeowners (e.g. the Accommodation Supplement). MSD provides case management of individuals, including people receiving a main social security benefit and people receiving an emergency housing grant. The housing system continuum Although this report focuses on this front-line system, it is helpful to understand the broader context in which emergency housing sits. The housing system in Aotearoa New Zealand is complex and interconnected. Issues arising in one area of the system, such as unaffordability in the private rental market or lack of supply in public housing, are often key factors driving people’s experience of homelessness or unmet housing need. A common model for the housing system is a spectrum or continuum: Emergency housing system Emergency Transitional Public Subsidised Assisted accommoda- housing housing rental ownership Private rental Private ownership tion Increasing support 64 Human Rights Commission Decreasing