Introduction unresolved for six months or more in 2021. Also, unlike in the previous year, there were a considerably smaller number of large-scale collective petitions related with disabilities and nationalities, which could have been processed with a recommendation and/or action, or resolved previous year. In 2021, as part of efforts to establish human rights as universal values, the Commission continued to make a series of meaningful recommendations on cases of discrimination and sexual harassment. It also made a series of recommendations to correct various acts of discrimination, Part 1 Introduction during investigation. In 2021, 477 such petitions were remedied, which is 499 less than in the including unjustified notice of suspension of an Islamic mosque construction and a banner of hate speech, age discrimination for reason of academic background, lack of convenience provided to people with disabilities at a test site, insufficient web access for the visually impaired on a public mental medical institution to guarantee a severely mentally disabled person the right to determine whether to stay or leave the hospital, designation of the parents-in-law as having the obligation to financially support the daughter-in-law for her medical bills to treat a rare disease, and a public organization’s refusal to allow advertisements related to gender minorities. Strengthening deliberate investigations monitoring and intervention. In 2021, it decided to initiate seven ex officio investigations. Ten cases including six carried over from the previous year were concluded, of which nine led to relief recommendations. It also initiated seven on-site inspections and concluded seven cases including those carried over from the previous year. Six cases ended with policy recommendations. Investigation technique capacity building The Commission ran an investigation improvement task force to identify investigation issues. The findings informed an NHRCK investigation manual and an update to the Rules on Investigation and Relief. Also, through a commissioned study on techniques of investigating cases of human rights infringement and discrimination, it examined the techniques employed by other survey or investigative agencies, as well as human rights investigation organizations. 23 Part 3 Appendices The Commission carried out ex officio investigations and on-site inspections of cases requiring Part 2 Key NHRCK Activities organization website, verbal abuse by a social worker against a person with disability, failure by a