Commission's Major Activities National Human Rights Commission of Korea Annual Report 2016 ● ‌Human rights violation through collection and use of personal information of call taxi users without permission The Commission received a complaint that the XX Taxi Federation of XX City was collecting personal information of call taxi users—such as number of persons on board, point of departure, destination, travel time, and purpose of visit—without their permission. The information was collected to use as statistics for call taxi operation. An investigation revealed that the organization was collecting and using the personal information of taxi passengers without legal grounds and had not established any rules or guidelines regarding this practice. The Commission found that the organization, entrusted by XX City to operate special transportation for the visually impaired to support their daily movement needs, did not have established regulations for the collection, use, management, and disposal of the users’personal information but yet was collecting and using their personal information without consent, thus violating the right to freedom and personal privacy, as set out under Article 3 and Article 15 of the Personal Information Protection Act. Hence, on 13 May, the Commission recommended that the organization comply with the principles for personal information protection to ensure that it does not violate the Personal Information Protection Act, and, establish a training programme for all its employees focusing on human rights, the right to personal privacy and personal information protection. It also recommended that the municipal government of XX City strengthen oversight of the organization and establish measures to prevent a recurrence of similar incidents. D. Age discrimination ● Age discrimination in hiring flight attendant crew The complainant filed a grievance stating that in 2014, XX Airline had discriminated against flight attendant job applicants who were over 33 years of age by dropping them in the first paper screening. The Commission referred to statistics experts for analysis. The analysis result showed that, if there had been no age discrimination, the probability that the age distribution of successful applicants would be the same as the actual age distribution was only 0.66%. In this connection, 68