www.humanrights.go.kr Section 3. Investigations ‌ and Remedies: Discriminatory Acts 1. Complaints received and handled A. Statistics of complaints received From the time it was established to the end of 2016, the Commission received a total of 23,410 discrimination complaints, of which the most complaints were related to discrimination in goods and services, at 9,057 cases (38.7%), followed by discrimination in employment at 6,942 In 2016 alone, 479 (19.7%) complaints were received about discrimination in employment, in use of educational facilities and others. For complaints related to employment discrimination, 156 (32.6%) were related to recruitment and hiring; 114 (23.8%) to wage and non-wage payment; 62 (12.7 %) to retirement age, retirement, and termination; and 54 (11.0%) to education, assignment, and promotion. For complaints related to goods and services, 349 (40.5%) were related to goods, 325 (37.7%) to services, 143 (16.5%) to transportation and commercial facilities. For complaints related to discrimination at educational facilities and vocational training centers, 249 (96.9%) were related to educational facilities, accounting for the most complaints in this category. This is more than a 2.7 times increase from the 89 complaints received in 2015. Meanwhile, 835 discrimination complaints were received in the other category, accounting for 34.4% of all discrimination complaints. 61 Commission's Major Activities 861 (35.2%) about discrimination in goods and services, and 257 (10.6%) about discrimination Part II (29.7%), and discrimination in use of educational facilities and others at 1,454 (6.2%).