HUMAN RIGHTS COMMISSION OF SRI LANKA, Annual Report 2018 ▪ At the same time, the Non-implementation monitoring unit of the I&I division was established to monitor the implementation of the recommendations issued by the Commission and has been successfully active in 2018. (See chapter 4.3. for further information on this unit) 3.1.2. Statistics of complaints received: In total, the HRCSL received 6641 complaints in 2018. This is compared to 7711 complaints received in the previous year. The highest number of complaints for any individual category, amounting to 22.6% of received complaints was in relation to violations of personal liberty, including torture in custody and arbitrary arrest and detention. While, numerically slightly less than in the previous year, this category of complaints has increased proportionately. Interestingly, while remaining the second and third highest number of complaints received, the year saw a considerable decrease in the number of complaints of violations relating to the inaction of government authorities by 28% from the previous year and a dramatic decrease in employment related complaints from 1294 to 701(a decrease of 46%). Out of the 6641 complaints received, 3260 were received by the regional offices, while the remainder was received by the Head Office. 38

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