2. Processing Complaints of Discrimination In 2010, the Commission received a total of 2,674 complaints against discriminatory acts, an increase by 1.6-fold, compared with 1,685 of the previous year. As of the end of December 2010, 8,666 complaints (89.0%) out of a total of 9,739 complaints the Commission received since its establishment were closed, while 1,069 are under investigation or review. [Table 2-4-2] Complaints on Discrimination by Type of Resolution (Unit: Number of cases) Affirmed Denied and Others Recommend ations Recommend ation of Disciplinary Action Accusation Mutual Settlement Mediation Dismissed Inadmissible Transferred Suspended 2010 2,674 2,108 103 0 3 100 1 626 1,224 23 28 2009 1,685 1,660 78 0 0 85 1 589 880 9 18 2008 1,380 1,143 88 2 0 27 2 240 765 14 5 2007 1,159 1,253 111 1 0 37 3 171 901 22 7 2006 824 899 115 0 0 23 10 183 552 11 5 2005 1,081 837 55 0 0 7 0 121 650 2 2 2004 389 368 21 0 0 4 1 74 263 3 2 2003 358 296 30 0 0 3 0 48 215 0 0 2002 189 102 8 0 0 2 0 18 73 1 0 Total 9,739 8,666 609 3 3 288 18 85 67 Category Received Closed 2,070 5,523 ※ Recommendations: Recommendations on rectification or improvement of regulations, policies and practices, prevention of recurrence, and human rights education ※ Number of closed cases indicates the sum of the number of closed cases among cases received in the pertinent year and the number of closed cases among outstanding cases. 88 Part II. Major Activities of the Commission