related to other national institutions with 4,481 (11.3%); followed by complaints related to
protective facilities with 3,838 cases (9.7%). In 2010, a total of 6,457 complaints were
received and complaints related to detention facilities topped the list with 1,881 (29.1%);
this was followed by police-related cases with 1,590 (24.6%), cases related to protective
facilities with 1,373 (21.2%); and finally cases related to other national institutions with
486 (7.5%). Complaints related to protective facilities rose by 2.8-fold from the previous
year, which is interpreted as being in line with trends where complaints related to mental
health facilities and facilities for persons with disabilities are on the rise.
2. Processing Complaints on Civil Rights Violations
[Table 2-3-2] Complaints on Civil Rights Violations by Type of Resolution
(Unit: Number of cases)
Cases Affirmed
Year
Filed
Closed
2010 6,457 6,261
Total
Cases Denied
Accusation Recommenand
dation of Emerge- Recommendation of Settlem- Legal Aid Mediation Dismissed TransfInvestigatio Disciplinary ncy Relief Settlement ent
Request
erred
n Request
Actions
Refused
Suspended
331
6
3
1
198
122
1
0
1,831 130 3,906 63
2009 5,282 5,108 365
5
5
1
235
118
0
1
1,637
2008 4,892 5,288 308
12
30
2
213
48
1
2
1,644 99
3,177
60
2007 5,067 4,757 239
13
16
0
147
61
2
0
1,215 116
3,152
35
2006 3,335 3,250 207
17
2
0
164
23
1
0
932
2,020
21
2005 4,199 4,132
244
6
6
1
156
73
2
0
1,318 147 2,378 45
2004 4,627 4,931
145
6
2
0
79
54
4
0
1,280 148 3,306 52
2003 3,041 3,137
94
9
3
2
57
23
0
0
717
116
2,210
0
2002 2,833 1,365
29
3
16
2
8
0
0
0
136
26
1,174
0
77
83
9
1,257
522
11
3
Total 39,733 38,229 1,962
78
70
2,974 54
10,710 930 24,297 330
※ The number of closed cases indicates the sum of closed cases among those
received in the year and closed cases among outstanding cases.
※ The above statistics may differ from previous statistics due to modification of errors.
Chapter 3. Investigations and Remedies: Civil Rights Violations
71