in 2010. However, the implementation of some projects was delayed because of the impacts of organizational restructuring and the reduced human resources. It was evident that there was room for improvement in some areas, such as the operational performance of expert committees and the communication and collaboration with civil society groups and with governmental institutions in forming a human rights policy consultative body. Moreover, there was the need to take measures to respond effectively to the non-compliance of respondent parties with the recommendations of the Commission and to conduct more active monitoring over the implementation of the National Action Plan for the Promotion and Protection of Human Rights (NAP) recommendations. Through comprehensive assessment and review on these issues, the Commission needs to make a greater effort to achieve its strategic goal of "elevating its status as an institution to promote and protect human rights." There was support and encouragement as well as criticisms to the Commission. In this regard, the Commission must evaluate its overall activities and examine whether there were any areas for improvement, and thereby utilize such evaluations as the foundation for future development of the Commission. While striving to enhance the status and independence of the Commission, it must also endeavor to realize a pro-human rights society through discussions and collaboration with individuals and organizations in all walks of life, including the international community, governmental agencies, the National Assembly, political parties, the media, and civil society. The Commission needs to focus on organizational expansion in line with the expectations for human rights required by the international community and civil society, to enforce the Disability Discrimination Act and the Age Discrimination Act, and follow the trends of where new areas of human rights are being expanded. The Commission will continue to fulfill its duties faithfully by efficiently implementing tasks and improving services to earn the widespread trust and support of the public, which is the very foundation for its existence. 28 Part I. Introduction