·················································································································· 297
2. 비사법적 고충처리 제도 ·········································································································· 301
1) 글로벌 고충처리 제도 - 국제산별협약 ··············································································· 307
2) 대륙별 고충처리 제도 - 아시아개발은행 책무성 고충처리 제도 ······································ 312
3) 국가별 고충처리 제도 - NCP(National Contact Point) ···················································· 319
4) 국가별 고충처리 제도 - 국가인권기구 ··············································································· 326
5) 지역적 고충처리 제도 - 한국의 지역 노사정 위원회 ························································ 330
6) 업종별 혹은 다자간 고충처리 제도 - 업종별 기업 단체행동 프로젝트 ··························· 332
7) 개별 기업 ···························································································································· 333
부록 1. 인권경영 참고도서/논문 리스트 ························································································· 342
국내 문헌 ······································································································································ 342
해외 문헌 ···································································································································· 345
부록 2. 규범리스트 ······················································································································· 347
국내 규범 ······································································································································ 347
국제 규범 ······································································································································ 352
GRI G4 인권 부분 ······················································································································· 357
부록 3. 인권경영 관련 참고사이트 ································································································ 363
국내 정부기관 ······························································································································ 363
국내 시민사회·NGO ····················································································································· 363
국내 전문기관 ····························································································································· 363
국제기구·기관 ······························································································································· 364
국제 비정부기구·NGO ················································································································· 364
국제 전문기관 ······························································································································ 365
산업 업종별 전문기관 ·················································································································· 366
부록 4. 인권과 관련하여 도움을 받을 수 있는 기관, 단체 목록 ··············································· 367
국내 비정부기구·NGO ················································································································· 367
국제 비정부기구·NGO ················································································································· 368
부록 5. 인권경영 관련 토론을 위한 참고자료 ················································································ 370
1. 아바타(Avatar) ························································································································· 370
2. 블러드 다이아몬드(Blood Diamond) ······················································································· 371
3. 미쓰 루시힐(New in Town) ···································································································· 373
부록 6. 인권경영 기업 각 팀 별 행동기준 및 실천과제 ································································ 374
1) 리더십․이사회 ························································································································ 374
2) 인사팀 ······································································································································ 375
3) 인사팀·노무관리팀 ··················································································································· 380
20) 지속가능경영팀