`
ްހިއުމަން ރައިޓްސް ކޮމިޝަން އޮފް ދަ މޯލްޑިވްސ
ެވހިރާއްޖ
ެ ި ދ،ެމާލ
Theme C
Indicator
Score 0
Score 1
C1
The Company The company has a
does not have a mechanism
Grievance
mechanism
mechanism to
accessible to all
receive
to raise
employees to raise
complaints or
or
concerns from complaints or complaints
concerns
concerns related to
workers
related to the the company
Company
Score 1.5
Score 2
The company
describes the
procedure for
managing the
complaints or
concerns from
workers
The company
also discloses
data about
the
Source
of
Verification
SOPs
regarding
grievance
mechanism,
Data on human
the number of rights
issues
grievances
filed,
about human addressed,
rights issues
and resolved.
filed,
addressed, or
resolved.
C2
Grievance
mechanism to
receive
complaints or
concerns from
external
individuals and
communities
C3
The company
does not have a
grievance
mechanism to
receive
complaints or
concerns from
external
individuals and
communities
The company has a
grievance
mechanism
to
receive complaints
or concerns from
external
individuals
and
communities
The company The
company
engages with engages
with
Users
are potential or
potential or
involved in the
design
and actual users on actual users in
performance of the
design, designing
the grievance implementation, grievance
mechanism
and
mechanism
performance of
the grievance
mechanism
The grievance
mechanism to
receive
complaints or
concerns from
external
individuals and
communities is
communicated
to
all
stakeholders
The company SOPs, policies
describes the published on
procedure for the website
managing the
complaints or
concerns
related to the
company
The company The company Documentary
engages with engages with evidence on
potential or
potential or
engaging with
potential or
actual users in actual users in
designing and designing and actual users
implementing of implementing
grievance
and
mechanism
performance
of grievance
mechanism
1424 :ު ހިލޭ ގުޅޭ ނަންބަރ.ެ ދިވެހިރާއްޖ،ެ މާލ،)20337( ު މަޖީދީމަގ،)ާ ވަނަ ފަންގިފިލ12( ާ ޗަނބޭލީވިލ.މ
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