It was pointed out that the Commission was responsible for a number of meaningful recommendations about making institutional improvements regarding various current issues and for human rights that had disappeared into the blind spot, but needs to do more about the right to freedom including freedom of expression. The Commission carried out studies and researched various fields to grasp the actual status of human rights and to lay a foundation for the improvement of human rights, but most of its projects released their results at the end of year, which made it difficult for them to actually be used during the year 2012. In the case of international treaties, specific divisions were put in charge and executed control over and made adjustments to the overall task; however, different treaties were dealt with by separate divisions which consequently led to limitations. The Commission needs to improve the overall process by developing the standardized reporting and monitoring process at the level of the Commission. Pertaining to investigations, the Commission achieved more results than in any previous year by resolving long-standing complaints and conducting in-depth investigations into social issues, despite the rapid increase in the number of complaints. Such an increase resulted in growing fatigue amongst investigators and rendering them unable to provide top quality service to those who filed complaints. It is predicted that complaints and investigations will continuously increase in the future alongside the expansion of the scope of the investigations made by the Commission and the increase in social issues. In this regard, a variety of different efforts will have to be made in order to secure the number of necessary investigators and to improve the efficiency of the process of solving cases. As pertains to human rights education, the Commission succeeded in expanding online human rights education and beginning to offer education on a per-professional field basis, but most educational programs are focused on the short term; therefore, long-term and intensive programs should be developed, as is necessary as part of the preparations to Introduction 35