Podium Members in a round table discussion on Refugees in Bangladesh : A Way Forward 6 Commission and UNHCR tackle human rights issues facing refugees in Bangladesh. 8 Commission website designed and piloted. With support from the Office of the UN High Commissioner on Refugees (UNHCR), the Commission organized four training programs targeted to police and BGB personnel on human rights and refugee law during 2011. From July 29-30, the NHRC sponsored a Training on Refugee Law in Cox’s Bazaar. Fiftytwo participants included BGB, Police, local community leaders and other stakeholders. Another Training on Refugee Law was held in Dhaka on 14-15 October, 2011 at the National Academy for Planning and Development Auditorium, with 50 participants including BGB personnel, lawyers, media representatives, academics and students. Both programs focused on basic concepts of human rights law which are particularly relevant to refugee issues. One of the NHRC’s very important tools for its awareness-raising and outreach efforts is the Commission website (www.nhrc.org.bd). The NHRC recognizes that an online presence is an essential component of any overall communications and education strategy in the 21st centur y. Accordingly, the Commission has designed and developed content for its website, which provides comprehensive information on the mandate, operations and activities of the NHRC, and improves citizen access to the Commission by offering the possibility of filing a complaint online. Website features, including online complaints filing, are being tested in various districts around the country. 7 9 NHRC Human Rights Resource Centre established. The Commission identified key books, periodicals, and other media for the NHRC resource centre, to be housed at the NHRC offices in Maghbazar, and open to the public. In addition to collecting basic documents and books on international human rights law – in both Bangla and English -- the NHRC acquired a collection contributed by UNHCHR. Publications on a variety of human rights themes, including women’s rights, CEDAW, MDGs and development, environmental rights, human trafficking, child rights, democratization and regional cooperation. In 42 2012, computers with internet facilities will be available for public use at the centre. Communications strategy formulated. In terms of communications, the Commission has a dual responsibility: it must fulfil its mandate to make itself known and its work recognized, while managing both its internal and external communications effectively. A draft communications strategy has been developed, focusing on external communications, which will guide the NHRC in using different media to assist it to identify key sta ke h o l d e rs , m e s s a ge s , a n d communication tools to increase human rights awareness and to inform the public of its roles and activities.