107. Complaints from homeowners in dispute with their insurers resulted in an influx of complaints to New Zealand’s National Contact Point under the OECD Guidelines. The complaints revealed the extent to which New Zealand’s NCP is under resourced. 108. The Commission’s monitoring report on the human rights impacts of the Government “red zoning” of earthquake damaged land revealed that a need for certainty in relation to security of tenure was critical to the wellbeing of people who remain living in the red zones.143 Recommendation 20 a. Strengthen the capacity of New Zealand’s National Contact Point. b. Codify the right to property in the New Zealand Bill of Rights Act. c. Accept the recommendations Made by the Human Rights Commission in its Staying in the Red Zones Human Rights Monitoring Report and ensure that all future disaster recovery frameworks are grounded in a human rights approach. d. Recognise the increased costs arising from the Canterbury earthquakes for the ongoing provision of mental health support services for children and their families in the Canterbury region. e. Provide revenue certainty to the Canterbury District Health Board sufficient to meet ongoing costs and demands in respect of these services due to the exceptional circumstances. f. Monitor and track mental health outcomes for children who have been affected by the Canterbury earthquakes to enable an accurate assessment of current and future funding and service delivery needs. 35