TABLE OF CONTENTS PART 1: THE COMMISSION’S REPORT Chapter 1 - Introduction 1 Chapter 2 - Legal and Policy Frameworks 7 Chapter 3 - Types of Care Services available in Malaysia and the Support for Caregivers 21 Chapter 4 - Issues and Challenges affecting Care Services and Caregivers 37 Chapter 5 - The Commission’s Recommendations 43 PART 2 : REPORT ON THE COMMISSION’S SEMINARS ON CARE SERVICES FOR OLDER PERSONS AND SUPPORT FOR CAREGIVERS. i. Half-Day Seminar on Care Services for Older Persons and Support for Caregivers, Kuala Lumpur 51 ii. Half-Day Seminar on Care Services for Older Persons and Support for Caregivers, Kota Kinabalu, Sabah 71 iii. Half-Day Seminar on Care Services for Older Persons and Support for Caregivers, Kuching, Sarawak 85 ANNEXURES Annexure 1: Paper presented by Ms. Ruhaini Bt Haji Zawawi, Senior Principal Assistant Director of Senior Citizen & Family Division, Social Welfare Department of Malaysia iv REPORT ON CARE SERVICES FOR OLDER PERSONS AND SUPPORT FOR CAREGIVERS 107