National Human Rights Commission of Korea Annual Report 2015 Therefore, the Commission worked hard to issue recommendations to improve human rights Part II facility to make an investigation by its resolution.” situations, by conducting a total of eight on-site investigations in 2015, including: the Military of forensic psychiatry, protection facilities for foreigners, and mental health facilities (unfair hospitalization). In addition, the Commission put much effort in making remedies to call for preventive measures. Capacity Building for Investigators The Commission held two rounds of “Investigators’ Academy”, an education course to help its officers in charge of on-site investigation with capacity building. Newly joined investigators as well as more seasoned ones have participated in the course to learn more about (1) the characteristics of the NHRCK investigation and the role of investigators, (2) investigation methodology and skills for each type of case, and (3) case studies on the actual complaints. Human Rights Counseling For better access to its counseling services, the Commission has: 1. ‌put in place specialized counseling counters operated by counselors dedicated to human rights and counseling commissioners; 2. ‌visited schools and organizations for the disabled to promote the diverse counseling channels of the Commission, including video phone calls, online chatting, and SNS accounts; 3. ‌appointed an additional counseling commissioner who can use sign language for people with hearing impairment; 4. ‌provided diverse counseling services by allowing reservations and providing counseling for English speakers. In addition, the Commission conducted ten rounds of the Outreach Counseling Program for the socially vulnerable and marginalized, including AIDS patients, lepers, Korean-Chinese, and pneumoconiosis patients. Part II Major Activities of NHRCK | 79 Major Activities of NHRCK Correctional Institution and military mental hospital, youth detention centers and an institute