depressed and suicidal. It might be better for SVSG to help FLO do its work, rather
than compete with it for funds and clients.”
Ramona Boodoosingh, PHD on Violence Against Women in Samoa, Inquiry document 82
The issues arising from the dominance of SVSG are as a direct result of the Government failing to provide
social welfare, essentially becoming privatized, and as a result leading to a lack of accountability,
regulation and coordination. The aims and activities of SVSG are clearly well intentioned and without them
many victims and perpetrators of family violence would be in a far worse position. Their work is to be
applauded but it should not also be their role to regulate and coordinate the NGO sector, develop
professional standards and monitor compliance. If the Government is happy to stand back and privatize
the NGO sector in this way, it cannot simply absolve itself of all responsibility and let it take on a course
of its own. This is because the risk of further harm to victims of family violence is high, and efficiency of
the sector will not be achieved.
9.2.7.3
Challenges
The case of SVSG highlights the predominant challenge for the sector as a whole. Because Government is
lacking in the area of family violence, NGOs have no guidance, no structure and are left to fight it out for
themselves in terms of space in the sector. There are no standards, oversight, nor coordination meaning
potential overlap of work, unfair competition and inconsistency of message, all of which amount to
ineffectiveness. These challenges have also been recognized by the Government itself.
“The need for accountability measures to ensure quality service for all victims of
violence is critical to ensuring quality and sustainability of the services by all
providers.”
Samoa Family Safety Study 2017, Inquiry document 46
Aside from the challenges arising from the lack of a comprehensive Government framework to address
family violence, NGOs generally face a number of other difficulties:118
Core and programme funding;
Professionalization and access to training;
Absence of M & E systems;
Positive working relationship with the Government.
Aside from the overarching issues relating to the Government, one of the more concerning challenges for
NGOs and the impact it has on service delivery, is the lack of national standards for counseling. The Inquiry
has highlighted this issue at many points already but it cannot be emphasized enough that where
counseling of victims and perpetrators is undertaken the risk for further harm is extremely high. Many
NGOs provide this type of service to its clients as it is an area of extensive need. However, very few have
118
SPC and UNFPA. (2006). Samoa Family Health and Safety Study 2000. Document 83 in Inquiry anthology, accessible at
www.ombudsman.gov.ws.
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