② Reactive Policies of Companies and Civic Society
Anti-discrimination and anti-hate policies enacted by companies and universities
may be effective reactions towards hate speech. It is also important for the state or
the local government to provide appropriate guidelines and support and encourage
such organizations to follow the guidelines. Self-regulations have been developed and
enacted by Stanford University, Georgetown University, the University of Chicago, the
University of Oxford, and the University of Cambridge on hate speech.
Reactions in civic society are also effective measures. If it is possible to actively
react to hate speech with counter-speech, as well as improving the general
awareness of hate speech, it will be possible for hate speech to lose its power.
Counter-speech can be from the subject or another third party, and sometimes,
organizational measures from non-government organizations (NGO) may be
effective as well. If the position and competence of social minorities are enhanced,
an opposing power can naturally grow and opportunities for counter-speech may
be prepared. It is also necessary for the state and local governments to support
these activities actively. The role of the media is also important. Although the
media can cause hate speech, it can also activate and support expressions that
counter hate speech
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