Other than that, none of the Rules provide any written guidance to children on the rights they have
at the centre, nor do they provide children with any explanations of how and to whom they may
complain or express their views regarding the facility, members of staff, or any other concern they
may have.
Interviews with staff
Staff members at the Centre are overworked and underpaid. There is a total of 38 staff currently at
the centre. Over half of them (55 percent) are maintenance staff (laundry, cleaning, etc) that have
no direct contact with the children and are not involved with looking after them. Most of the 17
members of staff who do have direct contact with children are teachers and trainers—there are no
dedicated caseworkers or carers to look after children.
Although a majority of children at the Centre are from highly dysfunctional family backgrounds
and/or are at the Centre because they have no family to look after them, there is only on
Counsellor to listen to and provide guidance for any emotional and mental health issues the
children may have.
The lack of caseworkers has meant that teachers and trainers have to look after the children as well
as educate and train them. Recent budget cuts has lowered the threshold for how much Over Time
staff can claim, leading to a situation where teachers and trainers have had to do come up with
rather ingenious ways of ensuring that children are looked after at all times without having to work
for free.
Previously the centre had run academic and vocational programmes simultaneously. Following the
tightening of the budget, however, academic and vocational training programmes have been split
up and are conducted in two separate eight-hour shifts. This has meant that if children are not
engaged in academic programmes then they are involved in a vocational programme, enabling
members of staff to ensure that children are under adult supervision at all times.
The situation, however, is less than ideal: teachers and vocational trainers are doubling up as carers
just to make sure that children are not left alone. On top of the additional workload the staff are
taking on, and given that they are not carers by profession, these members of staff cannot
adequately fill the role of dedicated carers the children need and should be provided for them
according to law. It has also meant that throughout the day—apart from designated short breaks—
children are either engaged in an academic activity or a training programme. It has also left all
members of staff tired, overworked and demoralised. It is because none of them have the heart to
leave the children alone, and are thus taking on additional work for themselves, that children do not
have to fend for themselves. This is not what the law requires nor what the UNCRC envisages.
The situation has also created conditions where the potential harm to children is considerable.
There is, for example, only one instructor to teach children the work of welding—an activity that
involves the use of dangerous tools. Without any backup, in the form of a second instructor or an
assistant, both the lone instructor and the children are left highly vulnerable to the threat of a
dangerous accident.
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