4.1 Explain the inequality or the special needs required to be met amongst the targeted group (b) Special needs (a) Inequality or lack of equal opportunity opportunities – or grants, benefits or To demonstrate that a targeted recruitment strategy is necessary to ensure equality or The question of how best to afford people with disability, or a particular disability, goods or access to facilities, services or programs – to meet their special needs may arise in relation to employment, and specifically the recruitment for roles. equal opportunity amongst the targeted For example, an employer may be focused group (in this instance, people with disability on providing services or facilities to people or a particular disability) in employment, an with a particular disability to meet their employer will require evidence which clearly special needs, even though their benefits demonstrates that group’s disadvantage in are not available to other persons. This the workforce by providing recent and would require the creation of roles requiring reliable data. skills and attributes to ensure that these For example, according to the Australian Institute of Health and Welfare, in 2018, working age people with psychosocial special needs are recognised and met. A targeted recruitment strategy may provide a valuable tool in this regard. disability or intellectual disability had The special needs of the target group should particularly high rates of unemployment be clearly explained. For example, with (24% and 18%, respectively). In comparison, respect to government online service design the unemployment rate of working age and delivery, service recipients who are people with disability was 10%, while for blind or have low vision have special needs working age people without disability, the which must be met, such as through rate was far lower at 4.6%. accessible and adaptive technology. Data on the percentage of an employer’s workforce from the target group and/or the levels of employment of the target group within the industry in which it operates, would also be relevant (assuming it shows Evidence outlining these special needs by reference to the absence of currently accessible or inclusive online services for this group would provide a valuable starting point. low rates of employment). Guidelines for the targeted recruitment of people with disability | 30