Organisational Excellence The Commission aspires to be a human rights exemplar that fosters excellence and expertise in its people and its work. It also seeks to be a safe, supportive, respectful, and diverse workplace that embeds its values and te Tiriti o Waitangi in all we do, ensuring the Commission is an innovative and flexible workplace and a human rights and Tiriti-based organisation. Rationale In order to deliver effectively against our purpose and strategic priorities, it is essential that the Commission is an effective resilient high-performing organisation. We will need an organisational culture that supports and encourages our employees to engage effectively with each other and with our stakeholders. We must make progress towards being a Tiriti-based organisation and a human rights exemplar. There is no map for either of these journeys, so we will need to navigate and correct our course together. It is essential that the Commission has in place robust systems, processes and support mechanisms that can be operated effectively by the Board, Commissioners, Chief Executive, Pou Ārahi, managers and all employees of the organisation. Interventions The Human Rights Commission will take a human rights and Tiriti based approach to organisational excellence: Tino rangatiratanga Kāwanatanga • In partnership with kāwanatanga, support the Commission to become a human rights and Tiriti-based organisation and, where appropriate, share information about the Commission’s human rights and Tiritibased journey with other organisations • In partnership with tino rangatiratanga, support the Commission to become a human rights and Tiriti-based organisation and, where appropriate, share information about the Commission’s human rights and Tiritibased journey with other organisations • In partnership with kāwanatanga, support the Commission to become a workplace where all of its employees feel valued and free to be their full selves • In partnership with tino rangatiratanga, support the Commission to become a workplace where all of its employees feel valued and free to be their full selves • In partnership with kāwanatanga, ensure the Commission has the trust, credibility and independence needed to effectively execute its monitoring and reporting functions effectively • In partnership with tino rangatiratanga, ensure the Commission has the trust, credibility and independence needed to effectively execute its monitoring and reporting functions effectively • Ensure disputes resolution and legal representation provided under the Human Rights Act 1993 are human rights and Tiriti-based and deliver effective remedies for tangata whenua • Ensure disputes resolution and legal representation provided under the Human Rights Act 1993 are human rights and Tiriti-based and deliver effective remedies for tangata whenua 40 | Strategic Plan 2021-2025

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