ASK THOSE WHO ANSWERED 0=1 OR 2 Why was this? MULTIPLE RESPONSE, RANDOMISE Concerns about the appointed decision-maker(s).............................................1 Change in relationship with a decision-maker.....................................................2 The appointed decision-maker(s) is no longer able to perform duties.....3 An appointed decision-maker or principal moving overseas or interstate.......4 Other (please specify)...................................................................................................5 ASK ALL From your perspective, what is the value of a FEPOA? Please select all that apply. MULTIPLE RESPONSE, RANDOMISE Having control over who will make formal decisions.........................................1 Just a formality.................................................................................................................2 Peace of mind...................................................................................................................3 Keeping the peace in your family............................................................................. 4 Something else (please specify)...............................................................................5 There is no value..............................................................................................................6 Exclusive ASK ‘PRINCIPALS’ AND ‘DECISION-MAKERS’ When making a FEPOA, we expect it to work well. However, sometimes things can go wrong. What are some of the negative consequence(s) you have heard of that have resulted from having a FEPOA? MULTIPLE RESPONSE, RANDOMISE Money misused, taken or used without permission............................................1 Tension / conflict in family...........................................................................................2 Appointed decision-maker(s) was / were careless or unreliable.................3 Principal was taken advantage of............................................................................ 4 Appointed decision-maker(s) didn’t understand their obligations.............5 Coercion / threats / intimidation .............................................................................6 Difficulties in changing or revoking the FEPOA..................................................7 Other (please specify)...................................................................................................8 Haven’t heard of negative consequences..............................................................9 82 Empowering futures: A national survey on the understanding and use of financial enduring powers of attorney Exclusive

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