Another Pacific health worker said that she found the
experience of talking to her employer confrontational
and that her “employers have tried to talk me down
by stating an unwillingness to discuss pay or sending
a contract at the bottom of the pay bracket” (S158).
These experiences are not confined to healthcare –
one construction worker told us he “was not taken
seriously when I talked to managers” (S200).
People not only spoke about the barriers with
language and how their employer communicated
with them but also the difficulty of navigating existing
communication channels. One of the main difficulties
was around not knowing who to talk to in order to
raise a concern – “I didn’t know who to talk to about
it” (S428).
In the case of Pacific workers in the agriculture sector
who are usually employed as subcontractors, many
observed that they had to always communicate
through a middleman, only to be told conflicting
things. One Pacific agriculture worker told us:
Sometimes you have to talk to the employer, and
the employer talk to the company, and from the
employer to the company, … employer back to
us, so that line of communication is broken. So
the employer will just come back and say, hey,
the company say this one. And someone from the
company will come and talk to us, they give us a
different story. (T005)
These negative experiences can lead to a lack of
confidence in Pacific workers when they need to
communicate with their employer. One Pacific worker
from the hospitality sector said:
Negotiating pay is something that is never talked
about, or if we do raise it, we are given hundreds
of reasons as to why that can’t happen. (S415)
Despite communication barriers, some Pacific
workers are confident to communicate with
their employers. However, when they do so, they
can experience being told that they are rude or
aggressive. One Pacific worker from the beauty
industry told us:
To be honest, for myself, I feel like we have to act
and talk a certain way to get by career wise. And
when I do speak up, I’m seen as being rude! (S446)
A Pacific public servant had a similar experience:
Yet if I talk a lot or ask questions, corporate
organisations (mostly white people) label us as
“aggressive” and say “we always challenge” the
system. If a white person asks a question is OK?
I have seen the laziest white people promoted
ahead of me. I can’t win. (S206)
Pacific workers supporting each other to
communicate
Pacific workers were clear about what they felt they
needed in order to address communication barriers:
educating, talking and building one another up. A
hospitality worker shared their vision:
Pasifika educating ourselves about equity, that
we have a right to be paid for the same work as
non-Pasifika. Talking about it and mentoring other
Pasifika. (S245)
In another instance, to illustrate the need to
communicate with one another as a means of raising
awareness, a worker from the education sector
shared her story of realising she was paid less than
her colleagues:
We need to talk more. Some people, like myself,
didn’t realise that it was happening, and being part
of a church outfit I naively thought they won’t stiff
me – but it happened, systemically and subtly. I
read through the letters of my previous bosses
and thought that was so wrong, they denied me
a raise for a few years and it was for the wrong
position post. My other Pasifika colleague is getting
way less, employed as part-time, but she feels the
duties and work she does is full-time and does go
over the hours. Awareness is needed. (S721)
Voices of Pacific peoples
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