045 CHAPTER 5 CONTENTS CHAPTER 5 – Impact of the age awareness workshop 044 5.1 PARTICIPANT REFLECTIONS POST-WORKSHOP 047 (a) Perceptions of ageing and older adults 047 (b) Factors influencing perceptions of ageing and older adults 047 (c) Impact of age stereotypes on interactions with older adults 050 CHANGING PERSPECTIVES ON AGEING AND OLDER ADULTS 051 (a) Ambivalent Ageism Scale 052 (b) Fraboni Scale of Ageism 053 (c) 12-Item Expectations Regarding Ageing Scale 055 (d) Workers from culturally and linguistically diverse backgrounds 056 (e) Workshop mode of delivery 056 5.3 AWARENESS 057 5.4 LANGUAGE 059 5.5 WORK APPROACH AND PRACTICES 061 5.6 RECOGNISING AND CALLING OUT AGEISM 065 5.7 SHARING THE LEARNINGS 067 5.8 REINFORCING AND EXTENDING EXISTING KNOWLEDGE AND PRACTICES 069 5.9 GROUPS WHO WOULD BENEFIT FROM THE WORKSHOP 070 5.2