Asia Pacific Forum of National Human Rights Institutions The questionnaire can then be completed in hardcopy form. Again the hardcopy questionnaire will be available in English and, where necessary and possible, in a local language. And again completing the questionnaire in English assists the team to analyse the responses quickly and easily. Any questionnaires completed in hardcopy form are destroyed by the CA team after the results are analysed. The completion of the questionnaire generally takes 30 to 60 minutes. NATIONAL HUMAN RIGHTS COMMISSION OF NEPAL (NHRCN), JULY 2013 Online completion, again using Survey Monkey, was made available to staff in the NHRCN CA in July 2013, alongside hard copy questionnaires. Staff with good internet access and familiar in using the internet completed the questionnaires online and other staff completed the hard copy version. Here, in both cases, the questionnaires had to be available in both English and Nepali. That was challenging for the online version but the team overcame the difficulty by including both English and Nepali in the one online questionnaire. Leaving the choice of completion mode to the individual respondent enabled each person to decide which format was more convenient. The team still found it quicker and easier to collate the data. The Survey Monkey program collated all the results and even permitted aggregation and disaggregation of data across many categories. So again there was benefit for everyone. NHRI leaders and staff completing the questionnaire are asked to provide, for each capacity issue, a rating between zero and five for the current capacity of the NHRI on that issue and another rating between zero and five for the capacity on that issue that the NHRI must have in five years’ time if it is to do its work effectively. This allows for comparison in the data analysis. Respondents should be encouraged to rate using only whole numbers. The ratings are: 0. 1. 2. 3. 4. 5. no capacity very low capacity only basic or low level capacity medium partially developed capacity well developed level of capacity fully developed relevant capacity. Take the example of “capacity to implement strategic and activity plans” as a core capacity issue. The rating scale for this issue would be: Rating 32 Capacity level Capacity on core issue 0 no capacity unable to implement plans 1 very low capacity implementation of only a few items in the plans 2 only basic or low level capacity irregular to basic implementation of plans 3 medium partially developed capacity partial implementation of plans 4 well developed level of capacity full implementation of plans 5 fully developed relevant capacity full implementation of plans with active monitoring and evaluation after implementation