Contents Acknowledgement 04 Section 1: Introduction to National Human Rights Institutions as NPMs 05 Section 2: Institutional Development 07 Topic 2.1: Internal Rules Topic 2.2: Strategy and Planning What is strategic and operational planning for NPMs? 08 Why is planning important for NPMs? 08 Who should be involved in NPM planning processes? 08 Key elements of a strategic plan 08 Key elements of an operational plan 08 How to develop a strategic plan 09 How to develop an operational plan 09 When to develop plans 09 How to evaluate the strategy 09 Topic 2.3: Profile and skills of NPM members and staff 09 What professional expertise is required for NPM members and staff? 09 What are the other key considerations for the designation of members and staff of an NPM? 10 Which skills and other requirements should NPM members and staff have? 10 What do independence and impartiality mean for NPM members and staff? 11 Which situations could represent a conflict of interest? 11 Can seconded state officials or civil servants work for NPMs? 11 Topic 2.4: Working with external experts 12 Which requirements should external experts meet? 12 What is the status of external experts (rights and obligations)? 12 What is the role of external experts? 12 What are the different modalities of working with external experts? 12 Section 3: Activities of the NPM Topic 3.1: Visits to places of detention – strategic considerations 14 14 What is a “preventive” visit? 14 What are the different “types” of visits? 15 Where and when should the NPM’s first visit be conducted? 15 How many visits should be conducted every year? 15 Should NPMs conduct both announced and unannounced visits? 16 How to conduct a preventive visit? 16 What is the “average length” of a preventive visit? 16 Topic 3.2: Handling complaints 2 07 08 18 What challenges do complaints raise for the NPM’s preventive mandate? 18 How could NPMs handle expectations regarding complaints? 18 What are the synergies between complaints and the NPM’s preventive mandate? 19 What internal procedures should NPMs put in place to receive and handle complaints? 19 NPM Toolkit for Asia Pacific NPM-NHRIs

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