Annual Report 2010-2011 scrutinized and processed using the Complaint Management and Information System (CMIS) software especially devised for this purpose. Thereafter, these complaints are registered and placed before the Commission for its directions. As per directions of the Commission, followup action is taken by the Divison in these cases till their final disposal. The Division also prepares office notes for the cases placed before the Full Commission and Division Benches after analysing reports received from the concerned authorites. It further provides its views/ opinion on various Bills/draft legislations received in the Commission for better protection and promotion of human rights. The Division is headed by a Registrar (Law), who is assisted by Presenting Officers, a Joint Registrar, a number of Deputy Registrars, Assistant Registrars, Section Officers and other secretarial staff. 3.8 The Investigation Division carries out spot investigations all over the country on behalf of the NHRC. Furthermore, it facilitates in collection of facts from all over the country relating to varied complaints made to the Commission, in scrutinizing of reports received from the police and other investigation agencies and in looking into reports of custodial violence or other misdemeanours. In addition, the Division analyzes the intimations and reports from the State authorities regarding deaths in police and judicial custody as well as deaths in police encounters. It also renders expert advice on other matters related to action of police or armed forces. The Division has set up a Rapid Action Cell to attend to complaints that require immediate action. Apart from this, it facilitates the Training Division in spreading human rights literacy as envisaged in Section 12(h) of the PHRA. It is headed by an officer of the rank of Director General of Police, and is assisted by a Deputy Inspector General of Police, Senior Superintendent of Police, Deputy Superintendents of Police, Inspectors, Constables and other secretarial staff. The Policy Research, Projects and Programmes Division undertakes and promotes research on human rights and organizes conferences, seminars and workshops on important human rights issues. Whenever the Commission, on the basis of its hearings, deliberations or otherwise, arrives at a conclusion that a particular subject is of importance, it is converted into a project/ programme to be dealt with by the PRP&P Division. Besides, it reviews policies, laws, treaties and other international instruments in force for the protection and promotion of human rights. It assists in monitoring the implementation of the Commission’s recommendations by Central and State/Union Territory authorities. It also aids the Training Division in spreading human rights literacy and in promoting awareness about the safeguards available for the protection of human rights. The work of the Division is handled by two Joint Secretaries, a Director, a Senior Research Officer, Research Officers, Research Assistants and other secretarial staff. The Training Division is responsible for spreading human right literacy among various sections of the society. As such, it trains and sensitizes various government officials and functionaries of the State and its agencies, non-government officials, representatives of civil society organizations and students on different human rights issues. Besides, it conducts Internship Programmes for college and university students. The Division is headed by a Joint Secretary (Trg.), and is assisted by a Senior Research Officer (Trg.), an Under Secretary and other secretarial staff. The Administration Division looks after the establishment, administrative and related requirements of the Chairperson and Members of the NHRC. Besides, it looks into personnel, accounts, library and other requirements of the officers and staff of the NHRC. The Division NHRC 15